Outstanding senior: Bianca Perez
By Joe Arney
Photos by Kimberly Coffin (CritMedia, StratCommâ18)
When Bianca Perez called her mom in the middle of the day to tell her sheâd been accepted to a prestigious doctoral program at one of the nationâs foremost universities, she expected there might be some tears.
She wasnât wrong. But it wasnât her mother who cried.
Perezâs mother, Leyda, was born and raised in Mexico, while her father, Ernesto, came to the United States from Peru. For almost 30 years, they have worked tirelessly at growing Perez Cleaning Services, in Steamboat Springs, in order to provide their daughter with opportunities they couldnât imagineâand donât always understand. When she explained that she was applying to schools to be a doctor, Perez (Comm, MediaStâ24) would clarify âa doctor of words,â since her family thought she was maybe interested in a medical career.
Now, as she explained on speakerphone that she was accepted to the PhD program at the University of Pennsylvaniaâs prestigious Annenberg School for Communication, in Philadelphia, âmy mom wasnât sure what to make of it,â Perez said. âI could tell she was happy because she could hear the excitement in my voice.â
But the client her mother was speaking with when Perez called couldnât believe his ears.
ÌęWhat I have is like a wish coming true. You can work very hard and that can still not be enough, and Iâve seen that happen to people around me my whole life.â
Bianca Perez (Comm, MediaStâ24)
âHe was like, âDid I just overhear that your daughter's going to graduate school at Penn?ââ she recalled. âAnd I could hear him start crying, and my mom said to me, âOh, no, I have to go, one of the clients is upset.â But he wasnâtâthe guy went to UPenn for his undergrad, had wanted to go to grad school there but couldnât, and he was so happy and excited for me.
âI think for my mom, seeing a random person cry like that and be so joyful, helped her understand just how exciting this was for me.â
Driven to change the world
Itâs not the first time sheâs had to overcome the barrier separating her lived experiences from those of her parents. But her working-class upbringingâcombined with her curiosity, care and enthusiasm for working hardâhas already made her a promising scholar in the realm of artificial intelligence and labor.
âItâs because of her humble background that she understands that the ability to be in college, to read books and write for a living, is a privilege,â said Sandra Ristovska, an assistant professor of media studies at the College of Media, Communication and Information at the University of Colorado Boulder, and Perezâs advisor. âItâs unsurprising sheâs interested in questions around technology and labor because she is seeking, through her research, to improve the lives and livelihoods of working-class people, immigrants and people of color.â
Perez studies generative artificial intelligence and labor through the lens of copyright law. In the past year, artists and publishers have sued tech companies that have used copyrighted work to train generative A.I. platforms like ChatGPT, opening up a larger question of how to fairly value laborânot just of plaintiffs like J.K. Rowling, Stephen King and The New York Times, but everyday social media users, whose likes and shares train algorithms to better recommend content that keeps people online.
Because that data is disassociated from the users, the labor of whoever generated that dataâthose likes and sharesâis obscured, meaning they canât be compensated. And these are, of course, some of the worldâs deepest-pocketed tech companies, whose forays into the development of A.I. are far ahead of gridlocked government regulators and already-alarmed ethicists. Ìę
âWe have no way to check these models, even though weâve all been producing them through our work,â Perez said. âItâs a new and complex expansion of wage theft. Theyâre taking all our labor and remixing it to make something elseâbut itâs still our labor. How is that fair?â
Fairness focus
That question of whatâs fair is central to Perezâs identity. Just the time and space to work as hard as she does, she said, is a privilege, especially when in high school she would see other smart, ambitious students fall behind because of work or family commitments.
âI always feel that thereâs only a few degrees separating me being a migrant daughter whoâs picking cherries, to my being here,â she said. âMy parents taught me how to work very hardâI canât underscore that enoughâbut what I have is like a wish coming true. You can work very hard and that can still not be enough, and Iâve seen that happen to people around me my whole life.â
Fairness also ties into her related research interest in the exploitation of Black and Latino tech laborâlike DoorDash drivers during the pandemic, or Amazon warehouse workers toiling in hotter facilities in a warming climate. The combination of her interests has resulted in some unique scholarship thatâs already getting noticed: This summer, Perez will present her thesis at the annual conference of the International Association for Media and Communication Research, in Christchurch, New Zealandâan honor usually reserved for PhD students and faculty.
Ristovska, her advisor, also attended a prestigious conference as an undergraduate before going on to Annenberg for her PhD, and is excited to see how sharing her work at one of the fieldâs most prestigious events influences Perezâs future work.
âWhat she does is bring the human back to the discourse around A.I. and technology,â Ristovska said. âHer work makes us think about how human creativity and human engagement are central to the development of A.I., and why itâs so important we figure out labor protections now, before the technology is even more advanced.â
âSomeone who knows how to push meâ
Perez called Ristovska âan incredible influence on meâsomeone who knows how to push me and who has held my hand on this journey, even though we were going uphill sometimes.â Among her mentors, she also counts professors Omedi Ochieng and Danielle Hodge, of the communication department, as well as Rory Fitzgerald Bledsoe, who is pursuing a PhD in media studies; Perez called her first course with Bledsoe the foundational moment of her time at CU.
Bledsoe recalled Perez for both her insatiable curiosity and her writing talent, which she called ârefreshing and invigorating in an increasing sea of generic ChatGPT.â
âBianca will be successful in her PhD for the normal things, like being diligent and curious, but also for her inimitable voiceâboth creative and criticalâthat I have no doubt will contribute to our field and make it better,â Bledsoe said. âPeople would benefit from being a little more like Bianca, by following your passion until it blooms in full force.â
âHer work makes us think about how human creativity and human engagement are central to the development of A.I., and why itâs so important we figure out labor protections now, before the technology is even more advanced.Ìę
Sandra Ristovska, assistant professor, media studies
Perezâs focus wasnât always so direct. She arrived at CU Boulder thinking sheâd major in media production, given her interest in documentary filmmaking, but after exploring different paths, arrived at her current combination after briefly considering information science. At commencement, she was honored as the William W. White Outstanding Senior for both communication and media studies, the first time a student has been recognized by two departments. The White awards are chosen by CMCI faculty and honor students for their academic accomplishments, professional achievements and service to the college.
âMy different majors helped me discover different frameworks of thinking about the topics I was interested in, which has helped me think about my research more critically,â she said. âIt wasnât always a specific lesson I was taught, but professors like Dr. Hodge showed me to think about whether what Iâm working on actually speaks to the communityâand you do that by speaking with that community.â
Itâs a new twist on what Perez said is the most important lesson she learned at home.
âThe best thing my parents taught me was to actually care about what youâre doingâto show up for others when it matters,â she said. âMaybe cleaning is trivial to some people, but their business is pretty exceptional in our town, and itâs because they care very much for their reputation and the people they serve.â
Thatâs why her mentor is convinced Perez will make her CMCI professors proud years after she has graduated.
âWhether she chooses an academic career or the policy realm, I really think sheâll make the world a better place, because her commitment to justice is ingrained in her,â Ristovska said. âIâm so excited for what comes next for her.â